Job Summary:

We are seeking a Patient Services Coordinator I who is bilingual to join our healthcare team. The ideal candidate will be responsible for providing administrative support and exceptional customer service to patients.

Qualifications:
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred
- Fluent in both English and Spanish.
- Proven experience in a customer service or administrative role
- Strong communication and interpersonal skills
- Proficiency in basic computer skills and medical office software
- Ability to multitask and work well in a fast-paced environment
- Understanding of medical terminology and insurance processes is a plus

Responsibilities:
- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and follow-up visits
- Maintain accurate patient records and verify insurance information
- Answer phone calls and respond to patient inquiries
- Collaborate with healthcare providers and support staff to ensure quality patient care
- Assist with billing and coding tasks as needed
- Ensure compliance with all healthcare regulations and privacy policies