Career Opportunities with Lone Peak Dental Group

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Dental Patient Coordinator

Department: Office/Non-Clinical
Location: Conroe, TX

Our  modern dental office located in Woodlands, Texas is looking for an organized patient coordinator with a great attitude to join our team!

The Patient Services Coordinator is responsible for the day-to-day administrative activities of the office. These responsibilities may include welcoming patients and visitors to the practice, patient scheduling and patient management.

Expectations for this position:

  • Provide superior patient services, responding with sensitivity to patient needs while building relationships with patients
  • Must be reliable, trustworthy, outgoing, with a positive demeanor
  • Superior inter-personal skills (verbal & non-verbal), effective problem solving and decision-making skills
  • Exceptional professional phone skills
  • Organized, detail oriented, ability to multitask
  • Proficiency with computers, and dental software
  • Sound writing skills
  • Ability to work in a fast-paced environment
  • Looking for dental home
  • Bilingual (preferred)

Responsibilities:

  • Schedule and confirm patient appointments
  • Provide insurance verification prior to all scheduled appointments
  • Ensure reception areas cleanliness and is maintained throughout the day
  • Promptly greet patients as the come in, and verify patient information
  • Deliver quality service and compassionate care to patients and their families.
  • Ensure patients leaving the office are informed about their upcoming appointments
  • Collect co-pays
  • Review treatment plans
  • Answer incoming patient calls and voicemails and assist with needs or direct to another team member for assistance.
  • Ensure all patient charts are accurate before the patient's appointment to provide the opportunity for same day care to patients.
  • Maintain secure and confidential patient records in accordance with HIPPA privacy regulations.
  • Comfort patients by anticipating their anxieties, answer questions, help patients in distress by responding to emergencies. Ensure parents who are waiting are kept informed of the progress of their appointment or child.

Pay: $14-16/hr DOE+ monthly bonus potential 

Benefits: PTO, 401k

COVID-19 considerations:
We have gone above and beyond the CDC, ADA, AAPD and state guidelines with regard to keeping our office, staff and patients safe during the COVID pandemic

 

 

 

 

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