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Front Desk Coordinator
| Department: |
Office/Non-Clinical |
| Location: |
Durango, CO
|
Job Summary:
The Front Desk Coordinator plays a crucial role in healthcare facilities by providing exceptional customer service to patients. This position involves scheduling appointments, answering inquiries, and ensuring patients feel welcomed and well-informed during their visit.
Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration or related field preferred.
- Strong communication and interpersonal skills.
- Proficiency in basic computer applications.
- Experience in a customer service role is a plus.
- Ability to multitask and work in a fast-paced environment.
-Spanish Speaking Preferrable
Responsibilities:
- Greet patients and visitors in a friendly and professional manner.
- Schedule appointments and answer phone calls to assist patients with inquiries.
- Verify patient information and insurance coverage.
- Maintain patient records and ensure confidentiality.
- Collaborate with healthcare providers and staff to coordinate patient care effectively.
- Handle billing inquiries and coordinate payments with patients.
We are looking for a dedicated and compassionate individual to join our team as a Patient Services Coordinator I. If you have excellent communication skills and a passion for helping others, we encourage you to apply for this rewarding position.
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